Outtech Seeking Candidates for Sales Operations Administrator

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Primary Objectives

To provide administrative, analytical & organizational support to the company management team to help meet profitability goals while making the organization indispensable to our vendor partners.

 

• Responsible to provide administrative support to the sales team in the form of added efficiency, accuracy, and effectiveness of sales processes.

• Serve as point of contact for Order Entry System for Independent/Distributor Channel team.

• Responsible for supporting company Business Intelligence objectives through reporting.

• Responsible for driving continuous improvement, recommending cost reductions, and maximizing sales opportunities.

• Responsible to adhere to company policies, reinforce directives and improvement efforts related to the sales role, budget, and profitability goals.

• Responsible to maintain open honest lines of communication, share relevant information with superiors and peers.

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Roles & Responsibilities

 

Sales Support

• Ownership of 3rd party ordering system: uploading, maintaining accuracy & diligence of content, training, vendor set up.

• Ownership of Direct to Dealer (B2B) Portal including content, marketing, communication, and development process. Coordinate with Director of National Sales, Brand, & Marketing personnel.

• Create sales evaluation reports based on collected data from ordering system and other submissions and distribute weekly to Sales Management Team.

• Support the Director of National Sales by communicating updates to the larger sales team as directed.

• Support the Sales Team with daily upkeep of sales resources like: vendor pricing/programs, credit apps, agreements, etc.

• Maintain customer master files and take direction from Director of National Sales to develop additional sales resources to increase team effectiveness (examples: one pencil buys, promos, packages, trainings, spiffs)

• Communicate with vendor partners to secure/create sales tools as needed.

• Suggest improvements and revisions to sales processes to increase sales and profitability.

• Attend and participates in sales strategy meetings as needed.

Buy Group Support Tasks

• In conjunction with Director of National Sales, ensure timely entry of show orders, show order updates and communication to Territory Managers and Brands.

Business Intelligence/Brand Tasks

• Responsible for running weekly, monthly sales reports from to provide business insights to Team.

• Convert monthly sales reports from Vendors into standard format for sharing with team

• Conducts research into competitive companies and markets as directed by Director of Brand.

General Office

• Occasional projects as requested by the corporate office and Executive team.

• Attend meetings held at corporate office or satellite offices with potential or current vendors, or at vendor sites as needed.

• Other duties as assigned.

 

Company Responsibilities:

• Exemplify the Vision, Mission and Values of Company

• Support the Company management team

• Exceed customer expectations

• Support and achieve company profitability objectives

• Work to continuously improve

• Be accountable

 

Responsible for Working with:

• Sales management team

• Vendor sales personnel

• Existing retailers, potential retailers

• Internal staff and sales personnel

• Company management

 

Skills/Qualifications:

• Exhibits ability to use Microsoft Word, Excel, Outlook, and PowerPoint. Emphasis on Excel advanced skills, analytics performance required.

• Hands on experience with CRM software preferred.

• Excellent customer service skills

• Possesses strong math skills.

• Demonstrate the ability to think both analytically and creatively.

• Possesses strong problem-solving skills.

• Communicates clearly and effectively.

• Pays close attention to detail, ability to oversee projects/tasks from origin to execution.

• Manages time efficiently.

• Works well with a team.

• Possesses strong writing skills.

• Can conduct independent research.

• Ability to work under pressure and meet tight deadlines.

• Willingness to learn, immerse oneself into company business/culture/customers and the Outdoors Industry.

• Work hours dictated by workload. Expectation is 45+ average per week. 

• Job can be performed remotely, with an expectation to commute and average of 6 days a year to corporate Midwest office for meetings & events. 

• Travel expected, primarily for trade shows. Can be up to 25% of time.  

 

 

To learn more and to apply, please send resume and cover letter to HR@outtech-online.com